Privacy Policy — Scott Lutherie
Legal

Privacy Policy

Effective Date: March 28, 2026

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from scottlutherie.com or otherwise interact with our services.

01

Information We Collect

a) Information You Provide

We may collect:

  • Full name and email address
  • Billing address (required by PayPal, Stripe, or other processors)
  • Payment details (processed securely by Stripe or PayPal, never stored by us)
  • Account login details (if you register on our membership platform)
  • Phone number (if provided, e.g., for support)

When you sign up for our newsletter or free resources, we collect your full name and email address.

b) Information Collected Automatically

When you visit our site, we automatically collect certain information using cookies, pixels, and similar technologies:

  • IP address, browser type, and device details
  • Pages viewed, links clicked, and actions taken
  • Referral sources (ads, search engines, social media)

We use Meta (Facebook) Pixel, Google Analytics, and API integrations for ad tracking.

c) Information from Third Parties

We may receive information from payment providers (Stripe, PayPal), advertising platforms (Meta, Google), and our hosting/CRM provider (GoHighLevel).

02

How We Use Your Information

  • Deliver digital products (ebooks, video courses, calculators, membership access)
  • Process payments and provide receipts
  • Communicate with you (order confirmations, support, updates)
  • Send marketing emails (only if you opted in — you can unsubscribe anytime)
  • Run analytics and advertising campaigns (e.g., retargeting via Meta/Google)
  • Prevent fraud and maintain security
  • Comply with accounting, tax, and legal obligations
03

Sharing of Information

We may share your personal data with trusted third parties, including:

  • Service providers: GoHighLevel (hosting, CRM, email), Stripe & PayPal (payments)
  • Advertising partners: Meta (Facebook/Instagram), Google (Ads & Analytics)
  • Professional/legal advisors: as required for compliance
  • Authorities: if required by law or to enforce our rights

We do not sell personal information.

04

Cookies & Tracking

We use cookies and pixels to understand how visitors use our site, improve performance and user experience, and show relevant ads on other platforms (retargeting).

You can control cookies in your browser settings. Blocking cookies may affect your ability to use some features.

05

Data Retention

  • Order and transaction data: kept for at least 5 to 7 years to comply with accounting and tax obligations
  • Email records: retained until you unsubscribe, after which your status is marked as "unsubscribed"
  • Analytics/cookie data: retained according to third-party provider policies
06

Your Rights

Depending on where you live, you may have the following rights:

Access / Know
Request details of the personal data we hold
Correct
Update inaccurate or incomplete information
Delete
Request deletion of your personal data
Restrict / Opt-Out
Stop certain uses of your data
EU / UK (GDPR)

You have rights of access, correction, deletion, and objection to processing.

California (CCPA / CPRA)

You have rights to know, delete, and opt out of data "sharing" for targeted advertising.

To exercise your rights, contact us at [email protected].

07

Children's Data

Our Services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to request deletion.

08

Security

We use reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security of your data.

09

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, laws, or services. Updates will be posted here with a new "Effective Date."

Questions or Requests?

Get in touch

[email protected]

Scott Lutherie is a brand of Scott Group Holdings Limited, specialised in guitar setup education and luthier resources. Founded by Pascal Scott, professional luthier based in Montreal, Canada.