Terms of Service — Scott Lutherie
Legal

Terms of Service

Effective Date: March 28, 2026

These Terms of Service govern your access to and use of our website, products, and services — including ebooks, video trainings, digital tools, and related resources.

01

Company Information

The Services are operated by Scott Group Holdings Limited, incorporated in Hong Kong. Scott Lutherie is a brand of Scott Group Holdings Limited, specialised in guitar setup education and luthier resources, founded by Pascal Scott, professional luthier based in Montreal, Canada.

02

Eligibility & Use of Services

You may use the Services only for lawful purposes. Digital products are licensed to you for personal, non-commercial use only. Sharing, distributing, or reselling our content is strictly prohibited and may result in legal action.

03

Purchases & Delivery

  • All prices are shown at checkout in the applicable currency.
  • Payments are processed securely through third-party providers (e.g., Stripe, PayPal).
  • Digital products are delivered via email and/or membership platform access after purchase.
  • Delivery is considered complete once access has been provided.
04

Refund Policy

Ebooks

Covered by a 30-day, no-questions-asked money-back guarantee.

Video Courses

Refunds may be requested within 30 days if less than 10% of the course has been accessed or completed.

EU / UK Customers

By purchasing, you acknowledge that access is granted immediately and you waive the statutory 14-day right of withdrawal.

To request a refund, email [email protected] with your order details.

05

Accounts & Access

  • Some Services (e.g., video courses, community access) require creating an account.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • Accounts may not be shared. We reserve the right to suspend or terminate accounts showing signs of unauthorized use.
06

Intellectual Property & Anti-Piracy

  • All ebooks, videos, training materials, and digital tools are protected by copyright laws.
  • Unauthorized reproduction, distribution, uploading to file-sharing sites, or public sharing is strictly prohibited.
  • We reserve the right to enforce our intellectual property rights through legal action if necessary.
07

Technical Support

Support is provided via email at [email protected]. We do not guarantee compatibility with all devices, software, or operating systems.

08

Disclaimer of Warranties

Our Services are provided for educational purposes only, "as is" and "as available." We make no guarantees regarding results or outcomes from applying the information provided. Use of our Services is at your own discretion.

09

Limitation of Liability

To the fullest extent permitted by law, Scott Group Holdings Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services. Our total liability shall not exceed the amount you paid for the Services.

10

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong. Nothing in these Terms limits any mandatory consumer rights under local law.

11

Indemnification

You agree to indemnify, defend and hold harmless Scott Group Holdings Limited, its affiliates, partners, officers, directors, employees, and agents from any claim, demand, loss, liability, or expense arising out of or related to:

  • Your misuse of our Services or content
  • Your violation of these Terms
  • Your infringement of any third-party rights
12

Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a new "Effective Date." Continued use of the Services after changes constitutes acceptance of the updated Terms.

Questions?

Get in touch

[email protected]

Scott Lutherie is a brand of Scott Group Holdings Limited, specialised in guitar setup education and luthier resources. Founded by Pascal Scott, professional luthier based in Montreal, Canada.